APA Style
Kasmir, S.E., M.M. (2008).
Etika Customer Service (Ed. 1, Cet. 3).
Jakarta - Indonesia:
PT. RAJAGRAFINDO PERSADA.
Chicago Style
Kasmir, S.E., M.M.
Etika Customer Service.
Ed. 1, Cet. 3
Jakarta - Indonesia:
PT. RAJAGRAFINDO PERSADA,
2008.
Text.
MLA Style
Kasmir, S.E., M.M.
Etika Customer Service.
Ed. 1, Cet. 3
Jakarta - Indonesia:
PT. RAJAGRAFINDO PERSADA,
2008.
Text.
Turabian Style
Kasmir, S.E., M.M.
Etika Customer Service.
Ed. 1, Cet. 3
Jakarta - Indonesia:
PT. RAJAGRAFINDO PERSADA,
2008.
Print.